(Ref: Quality is free - Phil Crosby
Objective: Define the context of usage of word Quality.
Myths:
* Everyone is for it (Of course, under certain conditions)
* Everyone feels they understand it (Even though they would'nt want to explain it)
* Everyone thinks execution is only a matter of following natural inclinations. (we do get along somehow)
* Most people feel that all problems in these areas are caused by other people.
Conclusion: It is difficult to have a meaningful, real-life, factual discussion on sex, quality or other complicated subjects until some basic errorneous assumptions are examined and altered.
No comments:
Post a Comment